Privacy Policy

Privacy Policy

Last updated: 15 October 2024

At Robotosan (“we,” “us,” or “our”), we take your privacy seriously and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information, and explains your rights under data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data We Collect

We collect and process minimal personal data necessary to provide our services. This data may include:

  • Contact Information: Information such as your name and email address, which you provide when creating an account or contacting us.
  • Activity Data: Information about the activities you schedule for your child, such as preferred dates and activity preferences.
  • Usage Data: Information about how you and your child interact with our website, such as IP addresses, browser types, and pages visited.

We do not collect any sensitive personal data unless required for specific services, and we only retain data that is necessary for the functioning of the website.

2. How We Use Your Data

We use your personal data only for the following purposes:

  • Providing Services: To enable you to schedule real-world activities and engage in online educational content for your child.
  • Communication: To contact you about updates, account notifications, and customer service requests.
  • Website Improvement: To analyze website usage and improve our services and features.

We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

  • User Accounts: Data associated with your user account is retained for as long as the account remains active.
  • Activity Data: Activity-related information may be kept for record-keeping and performance analytics but will be anonymized after a reasonable period.
  • Legal Compliance: We may retain certain information to comply with legal obligations.

4. Your Rights

You have the following rights regarding your personal data under the GDPR and CCPA:

4.1 Right to Access

You have the right to request a copy of any personal data we hold about you. To make a request, please contact us using the contact details below. We will respond within 30 days.

4.2 Right to Deletion (Right to be Forgotten)

You have the right to request the deletion of your personal data. If you would like us to delete any personal information we hold about you, please contact us using the contact details below. We will process your request unless we are required to retain certain information for legal reasons.

4.3 Right to Rectification

If the information we hold about you is inaccurate or incomplete, you have the right to request its correction.

4.4 Right to Data Portability

You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

4.5 Right to Opt-Out of Data Collection

You have the right to opt out of certain data collection practices. If you do not wish for your data to be collected, you can adjust your browser settings to reject cookies or contact us to opt out of specific data collection practices.

5. How to Exercise Your Rights

To exercise any of your rights listed above, please contact us at privacy@robotosan.com with the subject line “Privacy Request.” In your request, please include:

  • Your name
  • Your email address
  • The nature of your request (e.g., access, deletion, correction)

We will respond to your request within 30 days, and in the case of complex requests, this period may be extended to 60 days with appropriate notice.

6. How We Protect Your Data

We are committed to ensuring the security of your personal data. We use industry-standard security measures such as encryption, firewalls, and secure servers to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Children’s Privacy

Our website is designed for use by parents or legal guardians to schedule activities and engage in online educational content on behalf of children. We do not knowingly collect personal information directly from children under the age of 13. If we learn that we have inadvertently collected personal data from a child without parental consent, we will promptly delete such information.

8. Data Transfers

We are based in the United States of America, and any information you provide to us may be transferred to and processed in countries other than your own. By using the Website, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws.

We will ensure that appropriate safeguards are in place for any international transfers of data, in compliance with the GDPR and CCPA.

9. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and personalize your experience.

You can control your cookie preferences through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Robotosan Email: privacy@robotosan.com Address: 53 E Third Ave San Mateo, CA 94401

By using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as outlined herein.